since 1976
since 1976
Bolt, the global mobility platform, has announced that licensed taxis in Klang Valley can now onboard and operate on the Bolt app, further expanding ride availability and earning opportunities within the region.
The initiative enables licensed taxi drivers in Klang Valley to register and accept trips through the Bolt platform, integrating traditional taxi services directly into Bolt’s existing ride-hailing category. With approximately 15,000 registered taxis operating in Klang Valley, the move increases the overall supply of vehicles available on the platform while modernising access to licensed taxi services through digital technology.
By incorporating taxis into the Bolt network, the expansion increases the number of vehicles available to serve passengers across Klang Valley. A stronger supply of drivers helps reduce average pickup times and reduce price spikes during periods of high demand, delivering a more reliable and affordable transport option for passengers. The move ensures that more passengers can access reliable transport when they need it most, particularly during peak hours and busy travel periods.
Passengers can seamlessly request a ride through the Bolt app and be matched with a licensed taxi, benefiting from real-time trip tracking, upfront pricing transparency and cashless payment options.
Each ride is supported by Bolt’s integrated safety features designed to protect both drivers and passengers. These include verified driver onboarding and identity checks, live trip tracking from start to finish, the ability to share trip details with trusted contacts, and an in-app emergency SOS button that provides quick access to support when needed. Together, these measures help ensure a secure, transparent and accountable ride experience.
For taxi drivers, the expansion opens up new earning channels beyond traditional ehailing and dispatch systems, enabling greater trip volume and improved visibility to a broader customer base. By equipping taxi partners with smart matching technology, real-time demand insights and integrated safety tools, Bolt is helping modernise the taxi experience and better position drivers within an increasingly digital mobility landscape.
“Our priority is to create sustainable earning opportunities for drivers while continuously improving the experience for passengers,” said Afzan Lutfi, General Manager, Bolt Malaysia. “By welcoming licensed taxis onto the Bolt platform, we are strengthening Bolt’s overall driver base across Klang Valley. This allows us to reduce pickup times and moderate surge pricing during peak demand, while equipping taxi drivers with smarter technology to access consistent trip volume. It’s a win-win that improves reliability for riders and earnings potential for drivers.”
The integration of taxis reflects Bolt’s continued investment in Malaysia’s mobility sector and its commitment to working within the country’s regulated transport framework. By combining established taxi operators with advanced technology, Bolt is supporting the digital evolution of the taxi industry while enhancing service accessibility, safety and earnings potential across Klang Valley.
